Reset Batch so A cert can be reprinted

I created an action for you to use to reset someone's batch. Steps to use:
  1. Go to the account you need to reset.
  2. Scroll to the 'Courses' section.
  3. Click the eye button next to the course you need to reset.
  4. Select 'Reset Account Course Batch' from the drop down menu in the top right and  then click the play button.
  5. Confirm the reset in the dialog box.
Once you do this the person will have their batch reset and the certificate file (if any) deleted. They will then appear in the list of accounts waiting to be processed with the next batch.

charge an account

Click on "Select Action " option in upper right hand corner of main account page

 

 

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