Topics

TOP QUESTIONS

REGISTRATION QUESTIONS

CERTIFICATE QUESTIONS

COURSE QUESTIONS

CUSTOMER SUPPORT

MISC QUESTIONS

Who Can Take The Course?

California drivers who are 55 years old or older who have a valid California driver’s license can take a mature driver course and qualify for the state mandated auto insurance discount.

Our Online “Initial” Mature Driver Tune-Up Course is for people who have never taken a California Mature Driver Improvement course before.  

You will want to take a "Refresher" course if you have already taken a California Mature Driver Improvement course and your certificate hasn’t expired, or no more than 12 months has elapsed since your certificate expired. We currently do not offer a "Refresher" Course.


 

How Do I Know My Insurance Will Accept Your Certificate?

California State insurance law (Insurance Code Section 11628.3) mandates that your auto insurance company provide you with a discount on your auto insurance for period of 3 years after you provide proof of successfully completing our Mature Driver Tune-Up Course.

The amount of your discount will depend upon your driving record, insurance company and other factors. Insurance companies can refuse to give you a discount if you have a poor driving record.

You should contact your insurance agent and find out how much you will save prior to taking our course.


 

Is The Course Narrated?

No. Our course is not narrated. This lets you finish as fast as you can read. Many computers and tablets have the built-in ability to read the text on your screen for free. Do a search for "text to speech" for your specific computer type or tablet to see if your device has this capability.


 

How Much Can I Save On Auto Insurance?

Drivers who complete our course get up to 15% off their auto insurance and save on average $90 a year. You should contact your insurance agent and find out how much you will save prior to taking our course.


The amount of your discount will depend upon your driving record, insurance company and other factors. Insurance companies can refuse to give you a discount if you have a poor driving record.


 

How Do Mature Driver Improvement Courses Work?

According to California State insurance law (Insurance Code Section 11628.3) your auto insurance company must provide you with a discount on your auto insurance for period of 3 years after you provide proof of successfully completing a Mature Driver Improvement Course like our Mature Driver Tune-Up Course.


 

Are You California DMV Approved?

Yes. Our Mature Driver Tune-Up Course (Online) is Approved and licensed by the California DMV (Lic #MO366). 


 

Can I Fail The Course?

No! To earn your Mature Driver Certificate, just read all of the course material and watch the videos. Unlike other Mature Driver courses, there are no tests you must pass!


 

How Do I Get My Insurance Discount?

Once you complete our course, we mail your official DMV Certificate to you. You must give this original Certificate to your auto insurance agent as proof of completing our Mature Driver Tune-Up course to get your auto insurance discount.


 

How Long Is The Course?

Our Mature Driver Tune-Up Course is 400 minutes long (6.6 hours). This meets the California DMV’s requirement for an initial Mature Driver Course.  Because there aren’t timers to slow you down like other courses have (i.e., AARP), you can finish our course as fast as you can read. On average, people finish in 5 to 6 hours.

Courses form AARP and AAA are 480 minutes long (8 hours) because must cover all US States with one course. They also have annoying timers that make you wait to proceed to the next lesson.

You  finish our course faster and get the exact same certificate cheaper!



 

What Will I Learn?

Designed to tune-up your driving knowledge and skills, our mature driver course helps improve your confidence behind the wheel by bringing you up to date on the latest traffic laws and defensive driving techniques with videos, images and easy to read content. It covers topics such as:

  • How to be a better defensive driver
  • The effects of alcohol and/or medications on the mind and body
  • New technology found in cars
  • Proper use of seat belts, car seats, airbags, anti-lock brakes, etc.
  • Techniques for minimizing blind spots
  • Tips for handling left turns, U turns, highway driving and right of way decisions
  • Knowing when not to drive

Does a Defensive Driver Course Lower Insurance?

If you are a California Driver 55 or older, a licensed defensive driver course (also known as a Mature Driver Course), can lower your auto insurance by an average of $90 per year.  You should check with your auto insurance company to see how much you can save prior to taking the course.

 

What Kind Of Payment Do You Accept?

We accept all major credit and debit cards and PayPal.  

Payment is only accepted on our secure website and phone orders are not accepted.

Sorry. We do not accept checks or money order.


 

What Information Do I Need To Register?

In order to register for our Mature Driver Tune-Up Course, you need your:

  • Email Address
  • Mailing Address
  • Driver's License Information
  • Credit Card, Debit Card or PayPal account

Is Your Website Secure And Safe?

The security of your information is a priority for us.  As such, our secure website uses the latest encryption and Secure Sockets Layer (SSL) technology to protect the security of your online order information. We do not store any of you credit card information and when  your transaction is transmitted, your credit card information is encrypted and replaced with numbers that mean nothing to anyone except your credit card company.


 

What Kind Of Computer Do I Need To Take The Course?

You can use any internet connected computer (PC or Mac), tablet or smartphone to take the course. Your web browser, i.e., Internet Explorer, Chrome, Safari, etc. must be up to date for security reasons.


 

Do I Need To Install Special Software or a Mobile App?

No. Unlike some of our competitors, we do not require that you install any special software or download mobile apps.  Just navigate to our website www.maturedrivertuneup.com on your device and sign in to take the course.


 

Can I Use a Tablet or A Smartphone?

Yes. You can use any internet connected computer, tablet or smartphone with an updated web browser. You can even use a combination of all three to complete the course.


 

When Will I Receive My Certificate?

We mail your certificate within 3 business days of you completing the course. On average, people receive it in 5 to 7 days after they complete the course.


 

What Should I Do After I Receive My Certificate?

After you receive your Certificate in the mail, you need to give it to your auto insurance agent / company as proof that you have completed our California DMV Licensed and Approved Mature Driver Tune-Up course. Your agent will then apply the discount to your insurance.


 

What If The Information On My Certificate Isn't Correct?

We ask that you review the information you submit to us for accuracy.  If the information on your certificate is incorrect, you must email us the correct information so that we can issue a replacement Certificate. Each Certificate is individually numbered and there will be a $11.00 replacement fee.


 

What If I Lose My Certificate?

If you lose your certificate, you will need to request a replacement certificate be issued.  The cost to replace a certificate is $11.00.


 

Who Can Take A California Mature Driver Course?

California drivers who are 55 years old or older who have a valid California driver’s license can take a mature driver course and qualify for the state mandated auto insurance discount.

Our Online “Initial” Mature Driver Tune-Up Course is for people who have never taken a California Mature Driver Improvement course before.  

You will want to take a "Refresher" course if you have already taken a California Mature Driver Improvement course and your certificate hasn’t expired, or no more than 12 months has elapsed since your certificate expired. We currently do not offer a "Refresher" Course.


 

Do I Have To Take The Course All At Once?

No. The course is self paced and has no time limit. You can start and stop the course as many times as you'd like. Your progress is automatically saved.


 

Can I Stop and Re-Start The Course Later?

Yes. To stop the course, simply “logout” by clicking the link at the top of the course. Your progress is automatically saved. To re-start the course, sign in using the Student Login link at the top of the homepage.


 

How Many Chapters Are There?

The course consists of 12 chapters and meets the California DMV’s minimum required course length of 400 minutes (6.6 hours). Other courses like AARP's Mature Driver Course is an 8 hour course.  Our course is shorter, you finish faster and we give you the same Certificate for cheaper!  On average, people finish our course in 5 to 6 hours.


 

How Much Time Do I Have To Finish The Course?

You have unlimited amount of time to complete the course. Your access will only end once you complete the course.


 

Do You Have A Course Taught In A Traditional Classroom?

No. We do not have a course taught in a classroom. Our course is only taught on our website from the comfort of your office or home.  Our online course provides the most flexibility by giving people the ability to take it whenever and wherever they are, any time of day or night.


 

Do You Have A Mature Driver Renewal Course?

No. We currently only offer the initial Mature Driver Course. If your certificate expired more than 12 months ago, however, you can not take a renewal course and can take our "initial" course.


 

What Are The Benefits Of Taking A Mature Driver Course?

In addition to getting a discount on your auto insurance, there are a number of benefits from taking a mature driver course. You get up to speed on new laws, learn the latest defensive driving techniques and also benefit from increased confidence and reduced risk of having an accident.  


 

What’s The Purpose of a Mature Driver Course?

A Mature Driver Improvement Course helps you become a better defensive driver by giving you instruction on the latest California motor vehicle laws and other information including the effects of alcohol and/or medication on the mind and body, fatigue, visual and auditory limitations, techniques for minimizing blind spots, tips for handling turns and other useful information that helps to keep you and your loved ones on the road.


 

What's California State Law Mandates the Auto Insurance Discount?

California State insurance law (Insurance Code Section 11628.3) mandates that your auto insurance company provide you with a discount on your auto insurance for period of 3 years after you provide proof of successfully completing our Mature Driver Tune-Up Course.

The amount of your discount will depend upon your driving record, insurance company and other factors. Insurance companies can refuse to give you a discount if you have a poor driving record. Drivers who complete our course get up to 15% off their auto insurance and save on average $90 a year, but you should contact your insurance agent and find out how much you will save.


 

Why Should I Take A Mature Driver Improvement Course?

By taking a California DMV approved and licensed Mature Driver course, you may qualify to have your auto insurance premium reduced for 3 years. On average, drivers who complete our course save up to 15% and an average of $90 per year for three years.* The exact amount of your discount will depend upon your driving record, insurance company and other factors.

In addition to saving money, a Mature Driver Improvement Course helps you become a better defensive driver by giving you instruction on the latest California motor vehicle laws and other information including the effects of alcohol and/or medication on the mind and body, fatigue, visual and auditory limitations, techniques for minimizing blind spots, tips for handling turns and other useful information that helps to keep you and your loved ones on the road.

*Contact your auto insurance agent to determine how much you’ll save. Simply ask them how much you’ll save after completing our California DMV Approved Mature Driving Course. Insurance companies can refuse to give you a discount if you have a poor driving record.


 

I Forgot My Password

If you forget your password, you can reset it by CLICKING HERE

  • You will be asked for the email address you used to register for the course with
  • You will be sent an email within a few minutes
  • Follow the instructions in the email and Click on the link to reset your password
  • You will be asked to create a new password

Please remember to write down your new password.

I Typed My Email Wrong When Registering

If you registered with a wrong email address, just email us at support@mdtuneup.com.

Please let us know what email address you used to register with, your first and last name, and your correct email address.

I Registered Using The Wrong Email Address

If you registered with a wrong email address, just email us at support@mdtuneup.com.

Please let us know what email address you used to register with, your first and last name, and your correct email address.


 

Customer Support Hours

Our customer support agents are here answer your phone calls Monday thru Friday from 8:00am to 5:00pm California time. During the weekends or evenings, please email us at support@mdtuneup.com and we will get back to you as soon as possible.

In person office visits are by appointment only.

Toll Free: 800-414-5587

Email: support@mdtuneup.com

I Have Not Received My Certificate

Your Certificate is placed in the mail within 3 business days of you completing the course.  Most people receive their Certificate 5 to 7 days after they complete the course.

If you haven't received your certificate within 10 days of completing the course, please look at the email receipt we sent you and confirm your information you entered during registration is correct.  Then email us at support@trafficschool4busypeople.com to request a new Certificate.  

Each Certificate has a unique serial tracking number and the cost to replace and re-mail this to you is $11.00.

My Information Is Wrong

We ask that you review your information for accuracy during and after registration.  If your registration information is wrong, and/or it is wrong on your certificate, you must email the correct information to us at support@MDtuneup.com.

If we need to replace your Certificate, there will be a $11.00 replacement service fee. If the information can be changed prior to us issuing your Certificate, there will be no additional fee.


 

How Much Does Your Auto Insurance Go Down When You Turn 55?

Your auto insurance premium can decrease by up to 15 percent after you turn 55 if you complete a DMV approved Mature Driver Improvement Course.


 

What is a Mature Driver Discount?

Mature drivers, 55 or older, who successfully complete a DMV approved Mature Driver Improvement course can qualify for a discount on their auto insurance premium for a period of three years.

The amount of your discount will depend upon your driving record, insurance company and other factors. You should contact your auto insurance company to find out your eligibility and the amount of your discount prior to taking an approved Mature Driver Improvement Course.


 

How Much Does A Mature Driver Course Cost?

Mature driver courses range in price and depend on the type of course (online courses tend to be less expensive) and the cost for your initial mature driver course tends to be more expensive than the shorter renewal course that you take after 3 years have elapsed from when you took your initial course.

Our Mature Driver Tune-Up Course (Online) costs $29.95. Click Here to see our current mature driver course sale price.

Our one-time fee includes everything you need to qualify for your mature driver auto insurance discount.

  • California DMV Licensed and Approved Mature Driver Tune-Up Course #MO366
  • Email confirmation of course completion
  • Official DMV Completion Certificate mailed to you home

California drivers who complete our course save up to 15% and an average of $90 per year for 3 years on their auto insurance. The exact amount of your discount will depend upon your driving record, insurance company and other factors. You should contact your auto insurance agent and find out how much you will save before taking our Mature Driver Tune-Up course.


 

What Kind of Mature Driver Courses are Available?

Mature driver courses are offered in traditional, in-person classrooms and online where you use your computer, tablet or smartphone to take the course.  We only offer the online version as we believe it offers the most flexibility and convenience for people.

You must first take the "initial" Mature Driver Course to qualify for your 3 year auto insurance discount.  Your certificate is good for 3 years, after which, you must renew your certificate by taking a "Renewal" course. We currently do not offer a renewal course.